Cristy Gupton, President of Custom Benefits Solutions, talks with Chris about small and large employers handling benefit plans for their employees in the midst of the COVID-19 pandemic. They also discuss the fragility of many business leaders assuming their employees are happy with their current benefit plans.Cristy Gupton, President of Custom Benefits Solutions, talks with Chris about small and large employers handling benefit plans for their employees in the midst of the COVID-19 pandemic. They also discuss the fragility of many business leaders assuming their employees are happy with their current benefit plans.